Frequently Asked Questions
We do not recommend putting your silverware into the dishwasher. Unless stated otherwise by the manufacturer, silver and silverplate is not dishwasher-safe. Instead, you can wash it by hand
- Our new all in 1 action dishwashing tablets are powerful cleaners that include, salt action and rinse aid to produce sparkling clean results. This is in contrast to classic tablets, because these require the addition of salt and rinse aid to give sparkling clean results.
We recommend the eco-program (45-55°C) to use our All In One Dishwasher Tablets.
Dishes can come cloudy from the dishwasher due to hard water usage, some blockage in draining system, etching, wrong choice of detergent (Our detergent will solve that), amount of detergent, and cold water.
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To help remove white residue from your dishes, we recommend a good rinse with vinegar. Just add a full glass of vinegar to the dishwasher around 30 minutes into the full cycle (dishwashers do a pre-rinse so adding the vinegar in the beginning will not have good results). Be careful when you open the dishwasher mid-cycle. The dishwasher will stop but it takes some time before the spray arms stop spinning.
- Kills 99% of 7 Common odour-causing bacteria
- Removes plaque and tarter
- The fast action formula is non-corroding
- Braces and retainers are fresh and clean all-day
- Only takes 15-20 minutes to clean in solution
We will send an email with your tracking number after your order! You can track your order using your code and link.
Order processing time takes place the same day if order is placed before 2pm Monday To Friday (Orders placed at the weekend will be processed Monday morning)
Delivery is 48hrs by Royal Mail
We fully understand that unexpected situations can arise, and mistakes may occur. However, we strongly encourage you to double-check your email, telephone numbers, delivery addresses, and payment addresses before finalizing your order. In the event of an error, please reach out to us at sales@polarfresh.co.uk within 24 hours, and we will make every effort to accommodate your request. Please note that changes cannot be made once items have already been shipped.
No taxes or customs fees are applied to the customer.
Yes, you can cancel your order. We have a 30-day no-questions-asked refund policy because we are confident in the quality of our product.
We are committed to customer satisfaction. If you have any concerns about a product you’ve purchased from us, please don’t hesitate to contact us, and we will work with you to find a satisfactory solution.
Please email us at sales@polarfresh.co.uk, and we will do our best to respond as soon as possible.
Please ensure that the email and telephone number are correct when placing an order. Also, check your spam folder for the confirmation email. If you still have not received the confirmation email, please contact our customer support team at sales@polarfresh.co.uk.
Shropshire, UK.
Laundry
- Kills 99% of 7 Common odour-causing bacteria
- Removes plaque and tarter
- The fast action formula is non-corroding
- Braces and retainers are fresh and clean all-day
- Only takes 15-20 minutes to clean in solution
We will send an email with your tracking number after your order! You can track your order using your code and link.
Order processing time takes place the same day if order is placed before 2pm Monday To Friday (Orders placed at the weekend will be processed Monday morning)
Delivery is 48hrs by Royal Mail
We fully understand that unexpected situations can arise, and mistakes may occur. However, we strongly encourage you to double-check your email, telephone numbers, delivery addresses, and payment addresses before finalizing your order. In the event of an error, please reach out to us at sales@polarfresh.co.uk within 24 hours, and we will make every effort to accommodate your request. Please note that changes cannot be made once items have already been shipped.
No taxes or customs fees are applied to the customer.
Yes, you can cancel your order. We have a 30-day no-questions-asked refund policy because we are confident in the quality of our product.
We are committed to customer satisfaction. If you have any concerns about a product you’ve purchased from us, please don’t hesitate to contact us, and we will work with you to find a satisfactory solution.
Please email us at sales@polarfresh.co.uk, and we will do our best to respond as soon as possible.
Please ensure that the email and telephone number are correct when placing an order. Also, check your spam folder for the confirmation email. If you still have not received the confirmation email, please contact our customer support team at sales@polarfresh.co.uk.
Shropshire, UK.
- Kills 99% of 7 Common odour-causing bacteria
- Removes plaque and tarter
- The fast action formula is non-corroding
- Braces and retainers are fresh and clean all-day
- Only takes 15-20 minutes to clean in solution
We will send an email with your tracking number after your order! You can track your order using your code and link.
Order processing time takes place the same day if order is placed before 2pm Monday To Friday (Orders placed at the weekend will be processed Monday morning)
Delivery is 48hrs by Royal Mail
We fully understand that unexpected situations can arise, and mistakes may occur. However, we strongly encourage you to double-check your email, telephone numbers, delivery addresses, and payment addresses before finalizing your order. In the event of an error, please reach out to us at sales@polarfresh.co.uk within 24 hours, and we will make every effort to accommodate your request. Please note that changes cannot be made once items have already been shipped.
No taxes or customs fees are applied to the customer.
Yes, you can cancel your order. We have a 30-day no-questions-asked refund policy because we are confident in the quality of our product.
We are committed to customer satisfaction. If you have any concerns about a product you’ve purchased from us, please don’t hesitate to contact us, and we will work with you to find a satisfactory solution.
Please email us at sales@polarfresh.co.uk, and we will do our best to respond as soon as possible.
Please ensure that the email and telephone number are correct when placing an order. Also, check your spam folder for the confirmation email. If you still have not received the confirmation email, please contact our customer support team at sales@polarfresh.co.uk.
Shropshire, UK.